Sager Electronics’ Implements New Version of
Click Commerce Warehouse Management Solution
Solution Improves Warehouse Efficiency for Electronics Distributor
Feb. 27, 2006
Click Commerce, Inc., (Nasdaq: CKCM), a leading provider of on-demand supply chain management solutions, announced today that Sager Electronics implemented a new version of MOVE, the Click Commerce warehouse management solution. Sager Electronics, the electronic distribution industry’s leading privately held, employee-owned company, needed a Web-based warehouse management solution that would improve warehouse efficiency and help attain its mission of bringing customer products to market “faster, easier, and better.”
“We strive to exceed the expectations of our customers and are always looking for ways to deliver new services and enhance our operations,” said Shannon Freise, vice president of operations for Sager. “Our relationship with Click Commerce started more than four years ago, and the Click Commerce team has proven instrumental in helping us effectively respond to our customers’ growing needs.”
MOVE is deployed at Sager Electronics largest facility in Middleboro, Mass. where 90 percent of its business transactions are handled. The MOVE upgrade provides Sager with the ability to respond faster and more effectively to increasing customer demands. Using MOVE, Sager has streamlined operations within the Middleboro facility – decreasing order cycle times and inventory, increasing order fill rates and accuracy, and better utilizing its human and capital assets.
“More companies are turning to Sager to manage key areas of their supply chain such as the shipment and procurement of inventory,” said Nancy Koenig. “By upgrading its MOVE solution, Sager has responded to the effects of this growing outsourcing trend. The company is taking calculated steps to deliver advanced services that leverage technology to satisfy growing customer requirements and differentiate itself in the marketplace.”
MOVE also enables Sager to increase customer service levels by providing highly accurate advance shipment notifications containing detailed information on shipments. Tracking and reporting of this information, including manufacturing dates and lot codes, serial numbers and metal content, allows Sager to improve post-sales customer support and respond to emerging regulatory requirements governing hazardous substances in electronic equipment.
As Sager and other electronics distributors seek to drive revenue and profitability, they are increasingly offering customers a wide range of value-added services that extend beyond the traditional distribution model. These services vary by customer and product and can range from custom packaging, labeling and reporting to kitting of sub-assemblies and other operations. Providing these services places heavy demands on the distribution center, requiring the ability to simultaneously manage many custom work flow processes while rapidly responding to high volume demand.
MOVE enables companies to respond to the challenges of this environment, providing a highly flexible value-added workflow engine that ensures the unique requirements of each order are met. The solution has helped Sager and other customers improve operational efficiency by enhancing productivity and inventory accuracy.
About Sager Electronics
Headquartered in Weymouth, Massachusetts, and grounded in a century-long tradition of innovation and service, Sager is an employee-owned distributor of electronic components from leading manufacturers worldwide. Its business model, Distributing Confidence®, provides customers and suppliers a unique combination of operational excellence and innovative business solutions not available from conventional distributors. To learn more about Sager, visit www.sager.com.
