Click Commerce Releases Automated Renewals Solution

New Solution Enables Enterprises to Close More Renewal Opportunities

CHICAGO, February 27th, 2008 – Click Commerce, Inc., a leading provider of on-demand channel management solutions, announced today the release of their automated Renewals solution. Click Commerce Renewals enables enterprises to automate the entire renewals process, from tracking to identification to notification to closure.
 
The solution allows enterprises to easily identify renewal opportunities for obsolete products and services. It automatically triggers out-bound notifications regarding upcoming renewals, along with potential up-sell and cross-sell opportunities, increasing your enterprise’s revenue generating capabilities. Additionally, renewal opportunities can be sent to partners as qualified leads containing information about the customer along with associated renewal timelines, increasing partner satisfaction and productivity by providing them with the information necessary to complete each deal.
 
Click Commerce’s Renewals solution can handle all renewal types including subscription, warranty, maintenance, service and contract renewals. Enterprises using the solution will experience increased revenue, improved out-bound communications, better channel visibility and increased partner adoption.

“Today’s complex partner environments require enterprises to gain competitive advantage and capture additional revenue through automation,” said Grace Feliciano, general manager of Click Commerce’s channel management division. “Click Commerce’s Renewals solution enables enterprises to eliminate the manual, error-prone headaches that plague most renewals processes, improving customer satisfaction and revenue generating potential.”

About Click Commerce
Click Commerce is the vendor of choice for industry leaders who want to improve their channel management initiatives. Click Commerce’s Channel Management solution enables companies such as FedEx, Kawasaki, Lexmark, Nortel, SICK and Tyco to manage profiles, recruiting, marketing, communications, leads, accounts, funds and forecasts across all channels in a single, flexible solution – allowing for more effective, affordable and predictable sales channel management. For more information, please visit https://www.clickcommerce.com.

Media Contact:
Chris Reebie
Click Commerce, Inc.
(312) 377-7531
chris.reebie@clickcommerce.com