You wouldn't operate your company without a reliable telephone service. Your web-based business solutions deserve the same attention. With our integrated end-to-end solution, you reap the benefits of the best practices we have developed in maintaining high-performance platforms and network infrastructure and managing capacity for global deployments. Our procedures and software environment are always current with the latest operating system and security updates and our experienced hosting services team is the best qualified to operate and manage change for your Click Commerce system. Our Hosting and Managed Service solutions can help you:

• Guarantee system availability without impacting scarce IT resources
• Increase the profitability of your collaborative business initiatives
• Lower your total cost of ownership
• 24x7 Operation, Monitoring and Management

Uptime of your system is important to your business and is our top priority. Your application, server, and the network devices and internet response times and availability are monitored 24x7x365. Backup procedures include regular full and incremental backups and backup of the application before any updates are made to the production site.

World-class Scalability and Reliability
Click Commerce delivers on this promise with high availability hosting architecture, infrastructure and a dedicated team of solution experts. Our hosting architecture has been proven by high traffic, global deployments for clients such as Microsoft and Charles Schwab. No one in our industry can match our value for hosting dollar spent. Nor can they match our track record of 100% median uptime in 2002 and 2003.

Uncompromised Security
At Click Commerce we take a disciplined approach to security measures. Clients' system and business data is 100% encrypted 100% of the time. Because we continuously monitor and proactively address known vulnerabilities, our clients' systems have never experienced a virus, loss of data, or other data vulnerability.

More Than Pipe Power and Ping
As your partners increase their usage of your Click Commerce Business Suite solution, it is critical that your hosting network evolve to keep pace with this increased demand. Click Commerce can be your partner in planning for and managing this demand. Our skilled and experienced operations staff provide value-added services to keep your systems safe and peformant, including capacity planning, monitoring for irregularities, security audits, usage reporting, and proactively tuning your system for performance.